We’re here to make sure you feel good about every part of your 4GOEGO experience—from ordering to delivery, and everything in between. If you ever need help, we’re just an email away: hello@4goego.com
Contact Us
We’re a small team and we care about every message we receive. If you have a question about an order, sizing, delivery, or anything else—reach out anytime.
Email: hello@4goego.com
Response time: Typically 1–2 business days
Delivery Information
Each item is made to order, with care and intention. Here’s how the process works:
Processing Time
- Orders are made and packed within 2 to 6 business days
Shipping Time
- U.S. delivery takes about 2 to 5 business days after shipping
- We currently ship within the U.S. only
Tracking
- Once your order ships, we’ll email you a tracking link
- If delays happen (due to backorders, high demand, or supply issues), we’ll reach out and keep you updated
Returns & Refunds
We make everything to order, so we’re unable to accept returns due to a change of mind. But we always want you to feel good in your gear—so here’s how we handle the rest:
Size Exchanges
- If you ordered the wrong size, no problem
- Return the item in its original condition
- You cover return shipping
- We’ll cover the cost to ship you the new size
Damaged or Incorrect Items
If your item arrives damaged or there’s a mistake with your order:
- Email us at hello@4goego.com
- Include your order number and a photo of the issue
- We’ll replace the item or offer a fair solution—quickly and kindly
A Final Note
If you’re unsure about fit, fabric, or anything at all, reach out before you order. We’re real people, and we’re here to help you get it right the first time.We appreciate every one of you. Thanks for being part of the 4GOEGO story.