Customer Service

We’re here to make sure you feel good about every part of your 4GOEGO experience. If you ever need help, we’re just an email away: hello@4goego.com

Contact Us

We’re a small team and we care about every message we receive. If you have a question about an order, sizing, delivery, or anything else, please reach out anytime.

Email: hello@4goego.com

Response time: Typically 1–2 business days

Delivery Information

Each item is made to order, with care and intention. Here’s how the process works:

Processing Time

Orders are made and packed within 2 to 6 business days

Shipping Time

U.S. delivery takes about 2 to 5 business days after shipping

We currently ship within the U.S. only

Tracking

Once your order ships, we’ll email you a tracking link

If delays happen (due to backorders, high demand, or supply issues), we’ll reach out and keep you updated.

Returns & Refunds

We make everything to order, so we’re unable to accept returns due to a change of mind. But we always want you to feel good in your gear—so here’s how we handle the rest:

Size Exchanges

If you ordered the wrong size, no problem. Return the item in its original condition

You cover return shipping and we’ll cover the cost to ship you the new item.

Damaged or Incorrect Items

If your item arrives damaged or there’s a mistake with your order:

Email us at hello@4goego.com

Include your order number and a photo of the issue.

We’ll replace the item or offer a fair solution as best we can.

A Final Note

If you’re unsure about fit, fabric, or anything at all, reach out before you order. We’re real people, and we’re here to help you get it right the first time. We appreciate every one of you.

Thanks for being part of the 4GOEGO story.